Good morning,

 

Attached is a copy of the document that you requested.  This matter is now
considered closed.

 

Service Complaints – Gas

2012

2013

[1]APPLIANCE REPAIR 35 FURNACE REPAIR 14 GAS LEAK 6 GAS LINE RELOCATION 4
GAS MAIN INSPECTION 1 NO HEAT 7 NO SHOW 3 UNCOMPLETED WORK 13 Total: 83

 

2014

 

[2]APPLIANCE REPAIR 41 FURNACE REPAIR 6 GAS LEAK 26 GAS LINE RELOCATION 6
GAS MAIN INSPECTION 3 GAS ODOR PRESENT 4 LOW GAS PRESSURE 4 NO HEAT 23 NO
SHOW 8 TURN ON SERVICE 20 UNCOMPLETED WORK 17 Total: 158

 

2015

 

[3]1 APPLIANCE REPAIR 30 FURNACE REPAIR 8 GAS LEAK 19 GAS LINE RELOCATION
1 GAS MAIN INSPECTION 4 GAS ODOR PRESENT 7 LOW GAS PRESSURE 4 NO HEAT 16
NO SHOW 2 TURN ON SERVICE 24 UNCOMPLETED WORK 21 Total: 137

 

2016

 

[4]1 APPLIANCE REPAIR 7 FURNACE REPAIR 4 GAS LEAK 5

 

[5]GAS LINE RELOCATION 4 GAS ODOR PRESENT 3 LOW GAS PRESSURE 2 NO HEAT 21
NO SHOW 5 TURN ON SERVICE 12 UNCOMPLETED WORK 12 Total: 76

 

2017

 

[6]APPLIANCE REPAIR 4 FURNACE REPAIR 3 GAS LEAK 12 GAS LINE RELOCATION 9

 

[7]GAS MAIN INSPECTION 3 GAS ODOR PRESENT 6 LOW GAS PRESSURE 2 NO HEAT 18
NO SHOW 1 TURN ON SERVICE 23 UNCOMPLETED WORK 33 Total: 114

 

2018

 

[8]APPLIANCE REPAIR 2 FURNACE REPAIR 5 GAS LEAK 14 GAS LINE RELOCATION 9
GAS MAIN INSPECTION 1 GAS ODOR PRESENT 7

 

[9]LOW GAS PRESSURE 3 NO HEAT 23 NO SHOW 3 TURN ON SERVICE 27 UNCOMPLETED
WORK 32 Total: 126

 

2019

 

[10]APPLIANCE REPAIR 9 COMPANY EQUIPMENT 3 FURNACE REPAIR 2

 

[11]GAS LEAK 6 GAS LINE RELOCATION 8 GAS ODOR PRESENT 3 LOW GAS PRESSURE 3
NO HEAT 13 NO SHOW 3 TURN ON SERVICE 12 UNCOMPLETED WORK 17 Total: 79

 

2020

 

[12]APPLIANCE REPAIR 26 COMPANY EQUIPMENT 5 FURNACE REPAIR 2 GAS LEAK 7
GAS LINE RELOCATION 4

 

[13]GAS MAIN INSPECTION 1 GAS ODOR PRESENT 3 LOW GAS PRESSURE 2 NO HEAT 16
NO SHOW 3 TURN ON SERVICE 11 UNCOMPLETED WORK 13 Total: 93

 

2021 – As of July 31

 

[14]1 APPLIANCE REPAIR 6 COMPANY EQUIPMENT 3 FURNACE REPAIR 1 GAS LEAK 2
GAS LINE RELOCATION 4 GAS MAIN INSPECTION 1 GAS ODOR PRESENT 3 LOW GAS
PRESSURE 1 NO HEAT 3 NO SHOW 1 TURN ON SERVICE 3 UNCOMPLETED WORK 8 Total:
37

 

 

 

 

 

 

 

Peter Hilerio, Esq.

Office of the Secretary
New Jersey Board of Public Utilities

44 South Clinton Ave.

Trenton, NJ 08625
Office: (609) 292-4136
[15][email address]
[16]www.nj.gov/bpu

 

   [17]NJBPU 120

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