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PeterYlvisaker wasn't found at plumsted.org. |
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More Info for Email Admins |
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Status code: 550 5.1.10
This error occurs because the sender sent a message to an email address hosted by Office 365 but the address is incorrect or doesn't exist at the destination domain. The error is reported by the recipient domain's email server, but most often it must be fixed by the person who sent the message. If the steps in the How to Fix It section above don't fix the problem, and you're the email admin for the recipient, try one or more of the following: The email address exists and is correct - Confirm that the recipient address exists, is correct, and is accepting messages. Synchronize your directories - If you have a hybrid environment and are using directory synchronization make sure the recipient's email address is synced correctly in both Office 365 and in your on-premises directory. Errant forwarding rule - Check for forwarding rules that aren't behaving as expected. Forwarding can be set up by an admin via mail flow rules or mailbox forwarding address settings, or by the recipient via the Inbox Rules feature. Recipient has a valid license - Make sure the recipient has an Office 365 license assigned to them. The recipient's email admin can use the Office 365 admin center to assign a license (Users > Active Users > select the recipient > Assigned License > Edit). Mail flow settings and MX records are not correct - Misconfigured mail flow or MX record settings can cause this error. Check your Office 365 mail flow settings to make sure your domain and any mail flow connectors are set up correctly. Also, work with your domain registrar to make sure the MX records for your domain are configured correctly. For more information and additional tips to fix this issue, see Fix email delivery issues for error code 5.1.10 in Office 365. |
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Error Details |
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| Message Hops | |||||
| HOP | TIME (UTC) | FROM | TO | WITH | RELAY TIME |
| 1 | 12/2/2019 9:02:20 PM |
a8-30.smtp-out.amazonses.com | DM6NAM10FT015.mail.protection.outlook.com | Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384) | 1 sec |
| 2 | 12/2/2019 9:02:20 PM |
DM6NAM10FT015.eop-nam10.prod.protection.outlook.com | SN4PR0401CA0037.outlook.office365.com | Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) | * |
| 3 | 12/2/2019 9:02:20 PM |
SN4PR0401CA0037.namprd04.prod.outlook.com | DM6PR04MB4283.namprd04.prod.outlook.com | Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) | * |
Original Message Headers
Received: from SN4PR0401CA0037.namprd04.prod.outlook.com (2603:10b6:803:2a::23) by DM6PR04MB4283.namprd04.prod.outlook.com (2603:10b6:5:a3::30) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.2495.22; Mon, 2 Dec 2019 21:02:20 +0000 Received: from DM6NAM10FT015.eop-nam10.prod.protection.outlook.com (2a01:111:f400:7e88::208) by SN4PR0401CA0037.outlook.office365.com (2603:10b6:803:2a::23) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.2495.17 via Frontend Transport; Mon, 2 Dec 2019 21:02:20 +0000 Authentication-Results: spf=pass (sender IP is 54.240.8.30) smtp.mailfrom=bounce.requests.opramachine.com; plumsted.org; dkim=pass (signature was verified) header.d=requests.opramachine.com;plumsted.org; dmarc=pass action=none header.from=requests.opramachine.com; Received-SPF: Pass (protection.outlook.com: domain of bounce.requests.opramachine.com designates 54.240.8.30 as permitted sender) receiver=protection.outlook.com; client-ip=54.240.8.30; helo=a8-30.smtp-out.amazonses.com; Received: from a8-30.smtp-out.amazonses.com (54.240.8.30) by DM6NAM10FT015.mail.protection.outlook.com (10.13.152.100) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384) id 15.20.2495.18 via Frontend Transport; Mon, 2 Dec 2019 21:02:20 +0000 DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/simple; s=cofuhmhcsf5ualrhpbcimprdgtodlfak; d=requests.opramachine.com; t=1575320539; h=Date:From:To:Message-ID:Subject:Mime-Version:Content-Type:Content-Transfer-Encoding; bh=ulYaBeeM12sxuNuChgw8JO2CVyMJmyOI279bYeO+k6w=; b=c8c68VGcxw6xZo02Y7pKEidxax0Jv7Fb/2EdTnM9Kf3SDv7GPvITdJ6LethV90QI Ak8E1MwuVA70cop3B7fPFSZHr2hep34iOJJ6f0RNQinRW7j5D/n0ziCVsHBSa4bJqd+ x1K9OvmbAB1NBkloPjBDlwPY8sqtY3OtCjLT5Qqs= DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/simple; s=6gbrjpgwjskckoa6a5zn6fwqkn67xbtw; d=amazonses.com; t=1575320539; h=Date:From:To:Message-ID:Subject:Mime-Version:Content-Type:Content-Transfer-Encoding:Feedback-ID; bh=ulYaBeeM12sxuNuChgw8JO2CVyMJmyOI279bYeO+k6w=; b=m+kSGElm1YhIGIVVHagpG4B7CsxMiQ0f3HiHqEkXsASwATtB6CxLsOcNkzgwDT0/ gN1dbRs3FjBS8QM7mPjWHL5A0R2T0U3XtDDiVylbqdSme9kyDTGneULctJtYg5OjL18 6RrnFPpL7Y2ylVpROvOUThnPqxFPss5IwcRU5ECQ= Date: Mon, 2 Dec 2019 21:02:19 +0000 From: Emanuelle Sedita <[OPRA #8316 email]> To: OPRA requests at Plumstead MUA <[Plumstead MUA request email]> Message-ID: <[email address]> Subject: OPRA request - Addresses with water-shut off MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 7bit X-SES-Outgoing: 2019.12.02-54.240.8.30 Feedback-ID: 1.us-east-1.Cy+CdIBOIzrBJluvD+AwZTYIIvgMdz3Pedsyi9/dX4g=:AmazonSES Return-Path: [email address] X-EOPAttributedMessage: 0 X-EOPTenantAttributedMessage: 02a68570-dc81-4c50-9481-2c0cf0a5a4fb:0 X-Forefront-Antispam-Report: CIP:54.240.8.30;IPV:NLI;CTRY:US;EFV:NLI; X-MS-PublicTrafficType: Email X-MS-Office365-Filtering-Correlation-Id: 93ebd8e4-f241-4209-8429-08d7776aebf2 X-MS-TrafficTypeDiagnostic: DM6PR04MB4283: